Privacy Policy

When you use Viremont, we collect information you provide directly to us. This includes:

• Personal identification information such as your name, email address, phone number, and delivery address when you create an account or place an order. • Payment information — note that we do not store full card details; payments are processed by secure third-party providers. • Order history, wishlist items, and browsing preferences to improve your shopping experience. • Communications you send us, such as support emails or contact form submissions. • Device and usage data (IP address, browser type, pages visited) collected automatically via cookies and analytics tools.

We use the information we collect to:

• Process and fulfill your orders and send you related confirmations and updates. • Provide customer support and respond to your enquiries. • Send promotional emails, new arrivals, and special offers — only if you have opted in. You can unsubscribe at any time. • Improve our website, products, and services through analytics and feedback. • Prevent fraud and ensure the security of our platform. • Comply with applicable legal obligations.

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With trusted courier and logistics partners to deliver your orders. • With payment processors to complete transactions securely. • With analytics and marketing tools (e.g., Google Analytics) in aggregate or anonymised form. • When required by law, regulation, or legal process. • In the event of a business merger or acquisition, with the successor entity under equivalent privacy protections.

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us:

• Remember your login session and cart contents. • Understand how visitors interact with our site. • Deliver relevant advertisements (if applicable).

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the website.

We take the security of your personal information seriously. We implement appropriate technical and organisational measures including:

• SSL/TLS encryption on all data transmitted through our website. • Restricted access to personal data — only authorised team members can access it. • Regular security reviews and updates to our systems.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you. • Correction: Ask us to update or correct inaccurate information. • Deletion: Request that we delete your personal data, subject to legal obligations. • Opt-out: Unsubscribe from marketing communications at any time using the link in any email we send. • Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at privacy@viremont.com.

Viremont is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by posting a notice on our website or sending an email. Your continued use of Viremont after such changes constitutes your acceptance of the updated policy.